Private Policy

Effective Date: January 13, 2026

This Privacy Policy explains how Panora Luxury Doors and Windows (“Panora,” “we,” “our,” or “us”) collects, uses, protects, and shares your personal information when you visit our website or engage with our products and services.

By accessing our website or submitting information, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Company name
• Project or inquiry details
• Shipping or billing information (when applicable)

Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

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How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Manage projects, orders, and customer communications
• Improve website performance and user experience
• Send project-related updates or marketing communications (you may opt out at any time)
• Comply with legal and regulatory requirements

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Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with:

• Trusted service providers (such as logistics partners, IT services, or payment processors)
• Manufacturing or project partners when necessary to fulfill your order
• Legal or regulatory authorities when required by law

All third parties are required to handle your information securely and confidentially.

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Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic and performance
• Improve site usability and functionality
• Remember user preferences

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

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Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While no online platform is completely secure, we regularly review and enhance our security practices.

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Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Meet legal, accounting, or reporting obligations

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Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

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International Data Transfers

As Panora operates internationally, your information may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable privacy laws.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Panora Luxury.

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SMS Messaging Terms

By providing your mobile number, you agree that Panora Luxury Doors and Windows may send transactional and informational text messages related to inquiries, projects, orders, delivery updates, or services.

• Consent to receive SMS messages is not a condition of purchase
• Message frequency may vary
• Message and data rates may apply

You may opt out at any time by replying STOP to any message.

For assistance, contact us at:
📧 admin@panoraluxury.com
📞 +1 (513) 204-9856

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

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Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

📧 admin@panoraluxury.com
📞 +1 (513) 204-9856